Make a tick-sheet from the RICS Home Survey Standard’s minimum terms of engagement list, to check each instruction before you confirm it in writing
The Home Survey Standard (1st edition) says the terms of engagement must address a listed set of matters regardless of the level of service, from the subject property and the likely inspection date to the fee, cancellation rights, referral fees and conflicts, and the complaints procedure. Many sole surveyors work from their own template and can miss one when an instruction has a special request or an older or unusual property. A blank tick-sheet you copy from RICS’s own list lets you check each instruction against the list in a couple of minutes. The AI lays out the table; the facts of each instruction go in by hand in your own system, never in the AI tool.
Steps
- Open the RICS Home Survey Standard (1st edition) at Appendix D, “Minimum requirements for all terms of engagement”, and copy the bullet list into your own note exactly as written. Note that the list says the content changes over time and that you must make sure your terms match current legal requirements.
- Paste only that copied list into the prompt, plus the extra headings your firm adds to every instruction (for example key collection or access arrangements), typed as headings only.
- The AI returns a one-page tick-sheet: one row per item, with blank columns for “Where in your terms or confirmation email”, “Done”, “Date” and “Note”, and a short box for any special instruction or variation for an older or complex property.
- Print or save it as a template in your practice system. For each new instruction, fill it in by hand, then send the written confirmation and the terms before the inspection, as the standard expects.
- Re-copy Appendix D into the template whenever RICS updates the standard. The 2nd edition is not out yet (RICS intends to publish in Q1 2027), so keep working to the current edition until RICS announces otherwise.
The exact prompt
I am an RICS member running a residential survey firm in the UK. Below is the list of minimum terms-of-engagement matters from the RICS Home Survey Standard (1st edition), Appendix D, copied word for word, plus a few extra headings my firm adds to every instruction. Task: lay out a one-page tick-sheet as a table with one row per item exactly as I give it, in the same order, and these blank columns: "Where in our terms or confirmation email", "Done", "Date", "Note". Under the table add a box headed "Special instruction or variation for this property" with three blank lines, and a short line "Terms issued to the client before the inspection: yes / no, date". Plain English. Do not rewrite or shorten any item, do not add items, do not add example answers, and do not give advice on what any term should say. Leave every answer blank. RULES FOR THIS CHAT: I will give you only headings, blank fields and my own firm-level text that I have typed in. I have not included, and will not include, any client name, address, email or phone number, any property address, photograph, survey note, finding, report text or report extract, or any other private or confidential information. Use the blanks [CLIENT], [PROPERTY] and [SUPPLIER] only. Do not ask for them and do not invent any. You must not make or suggest any surveying judgement: no view on defects, causes, condition ratings, risks, repairs, value, what a report should say, or whether anything is reliable, compliant or fit to use. Do not decide whether any use of AI has a material impact under the RICS standard, do not say what any insurer or policy covers, and do not write terms-of-engagement or other legal wording. Do not fill in any entry for me: where a fact, date, decision or name is needed, leave the field blank or write [SURVEYOR TO COMPLETE]. Everything you write is a blank layout or a draft that a named RICS surveyor will read, complete and approve before it is used. APPENDIX D LIST (copied word for word): [PASTE] EXTRA HEADINGS MY FIRM ADDS: [PASTE]
✓ Check before you send
- Every row matches the Appendix D bullet exactly as copied, in the same order, and the AI has not added, merged or reworded any item.
- The sheet is blank: no example client, address, fee or date appears on it, and it contains no advice on what a term should say.
- Your own template and terms still cover the point the standard makes about asbestos (the terms must point out that the service does not include an asbestos inspection); this is not on the Appendix D list, so check it separately in section 2.6 of the standard.
- The “Terms issued before the inspection” line is filled in for every instruction, and a signed or returned copy is held before the survey.
- No client name, property address or special instruction went into the AI tool.
UK notes extra
- UK: the Home Survey Standard (1st edition) covers residential surveys; “Home Report Scotland variations apply” in Scotland, and this job does not cover the Scottish Home Report. The 1st edition remains the edition to use. RICS: Home survey standard, 1st edition (PDF; UK residential surveys; Home Report Scotland variations apply).
- The standard says: “Regardless of the level of service, the terms of engagement must address the following matters”, and that “The content and nature of these matters will change over time and RICS members must ensure the terms of engagement match the current legal requirements in all respects.” RICS: Home survey standard, 1st edition (PDF; UK residential surveys; Home Report Scotland variations apply).
- Section 2.6 says: “The terms of engagement should be issued and returned by the clients before the inspection is carried out.” It also says members supplying services to consumer clients “must be aware of applicable regulations including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013” and should take legal advice on their contract letter. RICS: Home survey standard, 1st edition (PDF; UK residential surveys; Home Report Scotland variations apply).
- RICS’s September 2026 update says: “Our intention is to publish Q1 2027” for the 2nd edition and “Please continue working to the current edition of the Home Survey Standard until updates are officially announced.” RICS: Home survey standard 2nd edition, September 2026 update (28 September 2026, updated 6 October 2026).
- RICS’s FAQ on the AI standard says AI use “to write emails to clients” can have a material impact, so decide and record that question (see the register job on this page) before you use AI for any client-facing text. This job sends the AI only the list of headings. RICS: responsible use of AI in surveying practice, standard, FAQs and guidance (page).