Chase late fees in steps, kindly at first
Chasing a parent you see every morning is awkward, so fees slip and a small gap becomes a large debt. Reminders you've written calmly in advance, each firmer than the last, let you chase early without a row on the doorstep.
Steps
- Check your contract: does it say when fees are due, and does it let you pause care if fees are unpaid (what the trade body calls a credit hold)? Use only what you agreed in writing.
- Decide the limit beyond which you won't let a debt grow, and what you'll do at each stage, as the trade-body guidance suggests.
- Run the prompt below for three messages: a friendly nudge, a firmer reminder and a final warning.
- Send each from your own phone or email with the amount and due date, and keep a dated record.
- If a debt goes beyond your final warning, get advice, for example from your professional body or insurer's helpline, before you send any formal letter or start a claim.
The exact prompt
I'm a childminder. Write three messages to a parent who hasn't paid my fees. Parent first name [name]. Amount [£], for [period], due on [date]. How to pay: [details]. 1. Friendly nudge, 30 words, assuming it was forgotten. 2. A firmer reminder a week later, 40 words, saying I need payment by [date]. 3. A final warning, 50 words, saying that under our contract I will [what my signed contract says I can do, e.g. pause care from X date], and I'd like to avoid that. Don't threaten court, don't add interest or fees, and don't mention the child. Only use what my contract allows, which I've described above.
✓ Check before you send
- The amounts, dates and what you say you'll do match your signed contract.
- Nothing in a message uses the child's welfare or safety as leverage; the only consequence you state is one your signed contract allows, such as pausing care.
- You take advice before any letter before action or court claim.
UK notes extra
- Steps for unpaid fees, including a pause on care if your contract allows and formal letters: Early Years Alliance (Under 5): unpaid fees, what to do (Oct 2024).
- The official route for a money claim in England and Wales: GOV.UK: make a court claim for money. In England and Wales, a letter before a court claim against an individual normally follows the Pre-Action Protocol for Debt Claims, which gives them 30 days to respond: justice.gov.uk: Pre-Action Protocol for Debt Claims. Scotland and Northern Ireland use different processes.