Write a scope of work that stops scope creep
"Can you just look at the hallway too?" is how a fixed fee turns into weeks of free work. A clear scope saying what's included and what isn't stops scope creep before it starts. Signing it before work begins gives you both something to point to when the next request arrives.
Steps
- List the rooms, deliverables (for example mood boards, layouts, a sourcing list), revision rounds and meetings in your proposal.
- Write down what you won't do (e.g. project managing trades, buying items), and how extra work is priced.
- Example (made up, for illustration only): a scope for a living room and kitchen-diner includes two concept options, one round of revisions, a furniture layout, a sourcing list and three site meetings. It excludes the hallway, managing the builder and ordering items, and says extra rooms are quoted separately.
- Run the prompt below.
- Check it matches your fee proposal line by line.
- Ask the client to sign before work starts, and use a change order for anything outside it.
The exact prompt
Write a scope of work (under 300 words) from my notes [paste]. Sections: rooms included, deliverables, revision rounds, meetings, exclusions, what counts as extra and how it's charged. Plain English for a homeowner. Use only my notes. Do not add services, fees or legal terms.
✓ Check before you send
- It matches your proposal.
- Exclusions are clear.
- Extra work is priced the way your proposal says.
- The client signs before work starts.
UK notes extra
- UK: a scope of work for a homeowner is part of a consumer contract, so its terms must be fair and clear. Read it against the CMA guidance. CMA: unfair contract terms guidance (CMA37).
- UK: if extra work is charged by the hour, say clearly how the price will be worked out. CMA: providing clear and accurate information about prices (summary, UK).