Send weather reschedules without a dozen phone calls

Rain days are inevitable. A quick, clear message to everyone affected keeps clients happy. Deciding your weather policy first, then saving the messages as quick replies, means every client hears the same thing on a rain day.

A free AI chat tool, WhatsApp Business quick replies

Steps

1. Decide your weather policy: when you cancel (for example heavy rain, frozen or waterlogged ground), how you rebook, and whether you charge for a cancelled visit.
2. Tell regular clients the policy in writing, so the messages match what they agreed.
3. Example (made up, for illustration only): a gardener with a Tuesday round wakes to heavy rain. Two clients get the rain message with Thursday offered instead; one gets the wet-ground message offering hedge-cutting today in place of mowing, if they are happy.
4. Run the prompt below and save the messages as WhatsApp Business quick replies.
5. Before sending, check each new date fits your round.
6. Update your diary as clients reply, and send the confirmation.

The exact prompt

Write 4 short WhatsApp messages for a [UK] gardener:
1. Rain cancellation today, with the new proposed date [date].
2. Ground too wet for mowing, but I'll do hedges and borders instead (if they're happy).
3. Frost or snow delay for a landscaping job.
4. Confirmation of the rebooked date.
Under 50 words each, friendly. Use [Name]. Do not mention any charge unless I add [CHARGE LINE].