Job 9 of 20 · Outline

Write a friendly-then-firm rent arrears sequence

The problem

Early, documented contact helps tenants get back on track, and shows you acted reasonably if it ever goes further. Templates mean you act quickly instead of putting it off.

What AI does

AI drafts a short, kind sequence of messages about missed rent, from a gentle reminder to a formal letter, using your own figures. It makes no legal threats, and you take advice before any formal notice.

Time

Time: 15 minutesTools: ChatGPT, Gemini

The steps, in short

  1. Check your records for the amount owed and the missed dates.
  2. Have AI draft the messages in order, mentioning where tenants can get help.
  3. Send the first one promptly and log every contact.
  4. Confirm any repayment plan in writing, and take advice before any formal step.

A short sample prompt

Draft three messages about rent arrears of [amount] (missed: [dates]), from a kind reminder to a formal letter asking for a reply by [date]. Mention where the tenant can get help, such as [advice service]. No legal threats.

In the full playbook

  • 5 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (3 points)
  • UK notes with official sources
The full playbook

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