Landlords & letting agents playbook · 15 free jobs
AI for landlords and letting agents: 15 jobs to hand to AI this week
Renting rules change often and differ by country (and within the UK). AI can do the writing and the reminders, but the legal requirements must always come from official guidance, never from the AI.
Job 1 of 15ChatGPTGoogle Sheets
Log repair requests and reply to tenants promptly
Quick, clear replies to repair requests keep tenants happy and give you a record of what was reported and when.
Time: 5 minutes per requestCost: free tools work
A free AI chat tool, then a repairs log in Google Sheets or your property software
Steps
When a tenant reports a problem, note the date, what, where and any photos.
Run the prompt below to draft a reply and a log entry.
Book the contractor and update the log when it's fixed.
The exact prompt
Copy, paste, then fill in the [brackets]
Draft a reply from a landlord to a tenant's repair request, and a one-line log entry.
Issue: [description]. Reported: [date]. Urgency in my judgement: [emergency / urgent / routine].
Reply: thank them, confirm what happens next and when [my plan], how access will be arranged with notice, and who to call in an emergency [number]. Under 100 words.
Log entry: date reported, issue, urgency, action, target date.
✓ Check before you send
Response times are realistic and meet your legal duties.
Access is arranged with proper notice.
Damp, mould and safety issues are treated seriously.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 2 of 15Google SheetsChatGPT
Build a compliance calendar for every property
Gas safety, electrical checks, EPCs and deposit deadlines are easy to miss across several properties. A calendar with reminders prevents it.
Time: 45 minutes onceCost: free tools work
Google Sheets plus a free AI chat tool
Steps
List each property and the date of each certificate or check, from your documents.
Look up the required intervals on official guidance for your country. Don't take them from AI.
Run the prompt below to build the formulas.
Review it monthly.
The exact prompt
Copy, paste, then fill in the [brackets]
Build a compliance tracker in Google Sheets for a landlord with [X] properties.
Columns: property ref, check type, last done date, interval in months (I'll enter these from official guidance), next due, days until due, status.
Formulas for next due, days until due, and status ("OVERDUE", "DUE IN 60 DAYS"). Conditional formatting instructions.
Don't fill in legal intervals yourself.
✓ Check before you send
Intervals come from official guidance for your area.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 3 of 15ChatGPTClaude
Write an accurate, fair property advert
A clear, honest advert attracts the right tenants and avoids wasted viewings. Some phrases are now unlawful in places.
Time: 15 minutesCost: free tools work
A free AI chat tool
Steps
List the facts: rent, deposit, rooms, bills included, council tax band, EPC rating, availability, pets policy, furnishing.
Run the prompt below.
Check it against current rules on discrimination and advertising in your area.
The exact prompt
Copy, paste, then fill in the [brackets]
Write a rental property advert.
Facts (use only these): [paste].
Output: headline, 5 key features, a 120-word description, and a facts list (rent, deposit, bills, council tax band, EPC, availability, furnishing, pets policy).
Don't include phrases that exclude groups of people (e.g. "no benefits", "no children", "professionals only"). Don't exaggerate size or condition. State one asking rent, with no invitation to bid.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 4 of 15ChatGPTClaude
Prepare a rent review letter using the correct process
Rent increases have strict processes in many places. AI can help with a polite covering letter, but the official process must be followed.
Time: 20 minutesCost: free tools work
A free AI chat tool for the covering letter only
Steps
Check the official rent increase process for your country (in England, the section 13 process with Form 4A since 1 May 2026).
Gather evidence of local market rents.
Run the prompt below for a covering letter to send with the official form.
Send with the correct notice period.
The exact prompt
Copy, paste, then fill in the [brackets]
Write a polite covering letter from a landlord to a tenant about a rent review.
Current rent: [£]. Proposed rent: [£] from [date]. Evidence: [comparable local rents].
Say the official notice [form name] is enclosed, explain the reasoning briefly, and invite them to get in touch with questions.
Don't describe the tenant's legal rights yourself; say "Information about your rights is included with the form."
Under 150 words.
✓ Check before you send
You use the official form and notice period.
The increase is in line with market rent.
Dates are right.
UK notes extra
England: rent increases use the section 13 process (Form 4A, at least two months' notice, no more than once a year). GOV.UK: Renters' Rights Act overview.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 5 of 15ChatGPTGoogle Docs
Turn check-in photos and notes into a clear inventory summary
Deposit disputes are decided on evidence. A clear, dated inventory with photos protects both sides.
Time: 30 minutes per propertyCost: free tools work
A free AI chat tool, then Google Docs or your inventory app
Steps
Walk each room taking dated photos and voice notes on condition.
Run the prompt below with your notes.
Attach the photos, have the tenant review and sign, and both keep a copy.
The exact prompt
Copy, paste, then fill in the [brackets]
Turn my check-in notes into a room-by-room inventory and schedule of condition.
For each room: items, condition (good / fair / poor) with specific notes (e.g. "2cm scuff on skirting by door"), and photo references.
Use only my notes. Neutral, specific wording.
Notes:
[paste]
✓ Check before you send
Every note matches a photo.
The tenant agrees and signs.
Copies are stored safely.
UK notes extra
Deposit disputes in England and Wales go through the deposit scheme's free dispute service. GOV.UK: deposit protection.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 6 of 15ChatGPTGemini
Make a Renters' Rights Act checklist for your own lets
In England, the rules changed from 1 May 2026 (other UK nations have their own laws). A checklist from the official guidance helps you see what applies to you.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Read the GOV.UK Renters' Rights Act overview for landlords and copy the points that affect you into a doc.
List your properties with tenancy type and start date (no tenant names).
Run the prompt below.
Check each item against GOV.UK again, and mark anything you're unsure about for professional advice.
Put the dates in your calendar or compliance sheet.
The exact prompt
Copy, paste, then fill in the [brackets]
From my notes on the GOV.UK Renters' Rights Act overview for landlords [paste], make a checklist for my [n] properties in England.
Columns: what changes, what I need to do, by when, done.
Use ONLY my notes. Mark anything unclear as [CHECK WITH ADVISER]. Don't add rules.
✓ Check before you send
Every item matches the GOV.UK guidance.
It's clear the rules apply in England; other UK nations have their own laws.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 7 of 15ChatGPTGemini
Gather evidence for a rent increase challenge
If a tenant challenges a rent increase at tribunal, you'll need comparable rents and property details ready. An organised pack saves a scramble.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Collect 3–6 current listings for similar local properties (screenshots with date, rent, size, features).
List your property's features and recent improvements and repairs.
Run the prompt below.
Check each comparable is real and similar.
Save the pack with your tenancy file.
The exact prompt
Copy, paste, then fill in the [brackets]
Organise my evidence into a tidy summary pack for a rent review.
Comparables: [paste: address area, rent, bedrooms, features, date seen].
My property: [features, recent repairs and improvements].
Make a table of comparables and a one-page summary. Don't argue the case or estimate a market rent.
✓ Check before you send
The comparables are real, current listings.
The AI doesn't argue the case or estimate a value.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 8 of 15ChatGPTGemini
Reply calmly when a tenant challenges a rent increase
A tenant challenging an increase is stressful for both sides. A calm, factual reply keeps the relationship good and points to the proper process.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Reread the tenant's message and note their specific concerns.
Gather the facts behind your increase (comparables, costs).
Run the prompt below.
Check the process described against GOV.UK.
Send it and keep a copy.
The exact prompt
Copy, paste, then fill in the [brackets]
Write a calm reply (under 120 words) to a tenant challenging a rent increase.
Their concerns: [summary]. My reasons: [facts].
Acknowledge, explain briefly, and say they can use the official process if they disagree. No threats.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 9 of 15ChatGPTGemini
Write a friendly-then-firm rent arrears sequence
Early, documented contact helps tenants get back on track, and shows you acted reasonably if it ever goes further. Templates mean you act quickly instead of putting it off.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Check your rent records: amount owed and the dates missed.
Run the prompt below for three messages.
Send the friendly reminder as soon as a payment is missed.
Offer a repayment plan if they reply, and confirm any agreement in writing.
Take advice before serving any notice.
The exact prompt
Copy, paste, then fill in the [brackets]
Write 3 messages for rent arrears of [£] (missed: [dates]):
1. Friendly reminder.
2. Follow-up offering a repayment plan and asking them to get in touch.
3. Formal letter stating the arrears and asking for a response by [date].
Factual and kind. Mention help available (e.g. GOV.UK or Citizens Advice). No legal threats beyond saying I may take advice.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 10 of 15ChatGPTGemini
Respond quickly to damp and mould reports
Damp and mould can harm tenants' health, and slow responses lead to complaints and legal action. A prompt, written response with an inspection date is the first step.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Reply the same day the report comes in.
Run the prompt below.
Book an inspection by a qualified person.
Log the report, the inspection and every action taken.
Follow up with the tenant after the work.
The exact prompt
Copy, paste, then fill in the [brackets]
Write a response (under 120 words) to a tenant reporting damp or mould in [room].
Thank them, give the inspection date [x], explain what happens next, and how to contact me.
Don't blame or diagnose.
✓ Check before you send
The inspection is by a qualified person.
No blaming the tenant or diagnosing the cause in the reply.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 11 of 15ChatGPTGemini
Brief contractors on repairs clearly
Vague repair requests get vague quotes and return visits. A clear brief gets comparable quotes and the job done first time.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Take the tenant's report and photos.
Remove tenant personal details except what's needed for access (and get consent to share).
Run the prompt below.
Send the same brief to each contractor.
Compare quotes against the brief.
The exact prompt
Copy, paste, then fill in the [brackets]
Turn this tenant report [paste, with personal details removed] into a contractor brief:
problem, location, urgency, photos available, access arrangements, scope, exclusions, quote format (labour, materials, VAT, timescale).
✓ Check before you send
Gas and electrical jobs go to qualified, registered trades.
The tenant consented to their contact details being shared.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 12 of 15ChatGPTGemini
Use the same referencing checklist for every applicant
Inconsistent checks are unfair and risk discrimination claims. Using the same checklist for every applicant is fairer and easier.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Run the prompt below for your checklist.
Get each applicant's written consent to checks.
Do Right to Rent checks as GOV.UK describes.
Store documents securely, and delete them when no longer needed.
Record your decision and reasons.
The exact prompt
Copy, paste, then fill in the [brackets]
Make a referencing checklist for applicants: ID, Right to Rent, income and affordability, employer reference, previous landlord reference, written consent.
Tick-box format, the same for every applicant. Note where data protection applies.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 14 of 15ChatGPTGemini
Summarise your repair and safety responsibilities
Missing a gas safety check or electrical inspection is costly and dangerous. A summary of your duties and dates keeps you on top.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Read the relevant GOV.UK and HSE pages and copy the key duties into your notes.
Run the prompt below.
Check each item against the official pages.
Add the dates to your compliance calendar.
The exact prompt
Copy, paste, then fill in the [brackets]
From my notes from GOV.UK and HSE pages [paste], make a summary table of my repair and safety duties as a landlord: duty, how often, last done, next due.
Use ONLY my notes.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Job 15 of 15ChatGPTGemini
Write rent increase letters for non-assured tenancies
Lodgers and some other lettings follow different rules from assured tenancies. Getting the process right avoids disputes.
Time: 15 minutesCost: free tools work
A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)
Steps
Check what type of letting it is and what your agreement says about increases.
Check the rules for that type on GOV.UK or with an adviser.
Run the prompt below.
Send it with proper notice and keep a copy.
The exact prompt
Copy, paste, then fill in the [brackets]
Write a rent increase letter (under 120 words) for a [lodger / other] arrangement, using my agreement terms [paste].
New rent [£] from [date]. Note that I've checked the rules for this type of letting.
✓ Check before you send
The correct procedure is confirmed for this letting type.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑
Questions landlords & letting agents ask
Can AI tell me the law on renting?
No. Renting rules differ by country, and in England they changed significantly on 1 May 2026. Take legal requirements from official guidance and use AI only for wording.
Is it safe to put tenant details into AI?
Keep tenant names, contact details and references in your own records. AI only needs the property facts and the issue.
Which AI tool is free?
The free plans of ChatGPT, Gemini, Copilot and Claude handle adverts, letters and logs. Google Sheets is free for your compliance tracker.
Privacy tip: don't paste customers' full names, addresses or other personal details into AI tools unless you need to and you've checked the tool's privacy settings.
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