Job 11 of 19 · Outline

Reply to waiting-list enquiries and follow up after a show round

The problem

Enquiries arrive at busy moments, and a quick, kind, accurate reply can shape a first impression of a nursery. AI can turn your own availability notes, fees and visiting details into a standard reply and a follow-up after a visit. It does not promise a place or discuss any child's needs.

What AI does

AI drafts a friendly reply to waiting-list enquiries and a thank-you after a show round, using only your current availability, fees and visit notes. It promises no place, date or price you haven't given.

Time

Time: About 10 minutes per enquiryTools: ChatGPT, Gemini

The steps, in short

  1. Keep a dated note of your current availability.
  2. Remove family names and details from the enquiry.
  3. Have AI draft the reply, and later a thank-you after any visit.
  4. Check availability and fees are right, then send it from your own email.

A short sample prompt

I manage a nursery in England. Draft a friendly answer to a family's waiting-list enquiry using only these facts: availability [details, as of date], fees [link], visit times [details]. Promise no place or date. Enquiry (names removed): [paste]

In the full playbook

  • 5 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (5 points)
  • UK notes with official sources
The full playbook

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