Triage emergency leak and no-heat messages in seconds

The problem

When water is coming through a ceiling, customers need clear safety steps straight away, and you need the facts to decide whether to go now.

What AI does

AI drafts calm saved replies for leak and no-heat messages, built from your own emergency rules, call-out rates and safety wording. AI makes no safety judgement, and any gas concern is handled under the official rules for your nation.

Time

The steps, in short

1. Set your own rules for urgent jobs, plus your out-of-hours prices.
2. Write your own safety wording, checked against official guidance. For a gas smell, National Gas lists 0800 111 999 for Great Britain; Northern Ireland uses a different number, so confirm it with your gas supplier. Gas work is only for Gas Safe registered engineers.
3. Have AI draft a calm saved reply for each type of message.
4. Save them in your messaging app and set an out-of-hours away message.

A short sample prompt

I'm a plumber in [nation]. Draft calm, clear saved replies for [message types], using my emergency rules, rates and safety wording below word for word. Add no safety advice of your own. Details: [paste]