Handle a flood of storm-damage enquiries fairly
The problem
After a storm the phone doesn't stop. A clear triage message helps you reach genuine emergencies first and sets honest expectations for everyone else.
What AI does
AI drafts a calm, friendly reply for busy periods after a storm, asking for the details you need to sort enquiries. You set what counts as urgent and decide the order of call-backs yourself; AI makes no safety judgement.
Time
The steps, in short
- Decide your own rules for what is urgent and what can wait.
- Have AI draft a calm holding reply asking for the details you need.
- Save it as an away message or saved reply.
- Rank enquiries yourself by urgency and ring people back in your ranked order.
A short sample prompt
I'm a roofer in [nation]. Draft a calm, friendly reply for after a storm, explaining I'm very busy and asking for [details I need]. Say I'll contact people in order of urgency, as I judge it.
In the full playbook
- 4 steps in full
- The exact prompt to copy
- A check-before-you-send list (3 points)
- UK notes with official sources