Set up a polite DNO chase sequence and a one-page tracker

Once the application is in, it waits, and the follow-ups mostly happen by email. A job stuck with no one chasing can hold up an installation date. AI can draft a short, courteous chase at each stage from your own dates and reference numbers, and turn your list of live applications into a tracker. You decide when to chase and what to say.

A free AI chat tool, then your own email or messaging app

Steps

1. List your open DNO applications with the reference, date submitted, DNO, the date you first needed an answer and what was last said.
2. Decide your own chase timings and who to contact. Look for the DNO's stated target times on its own pages and use those, not a guess.
3. Paste the list into the prompt, with the customer names and addresses replaced by job references, and ask for a tracker and a first, second and third chase email.
4. Add the real names and references yourself, and send each from your own email.
5. Update the tracker when a reply arrives and note any DNO that is consistently slow, so you can allow for it when you quote install dates.

The exact prompt

I am a UK solar and heat pump installer. Draft three short chase emails to a DNO about an application that has not been answered, and a tracker, using only the facts below. Do not threaten, do not quote any rule or time limit, and do not make technical claims.
For each open application, job reference only: [ref, date submitted, DNO, what they last said, date I need an answer].
Chase timings I have chosen: [for example first chase after X working days, second after Y].
Produce: (1) a first chase (60 words): polite, with the reference and submission date, asking for the current status and what is outstanding; (2) a second chase (80 words) that mentions the date I need an answer by and asks who I can speak to; (3) a third (80 words) asking for escalation to a named contact; (4) a tracker table with columns job ref, DNO, date submitted, last contact, next chase date, outcome.