Check each day’s rota against booked dogs before you open, on a sheet that flags any day or session that needs another person (England)
Staffing is a licence condition that changes every day with bookings. Defra’s statutory guidance for dog day care in England says each member of staff should have 10 dogs or less to care for, and lists one full-time member of staff per 8 dogs as an optional higher standard; Liverpool City Council’s page gives the same two figures. Defra’s guidance for kennel boarding and for home boarding sets its own staffing figures, so a boarding business copies the figures from the guidance for its own activity. In 2022 a council licensing committee found that the staff-to-animal ratio had been exceeded at a day care on the day a puppy died, and in 2025 another council revoked a day care licence. A simple sheet that sets tomorrow’s booked dogs against tomorrow’s rota, session by session, with a flag when a session needs another person, turns a mental check into a written one you can show an inspector. The AI lays out the blank sheet and the wording for the flag. It does no counting: you add the formula in your own spreadsheet and test it. A ratio figure is a minimum, not proof of welfare: whether every dog’s needs are met is your judgement, and the inspector decides on the licence.
Steps
- Copy into your own document the staffing lines that apply to your licence: the wording of Defra’s guidance for your activity (day care, kennel boarding or home boarding) and any condition on your own licence or from your council. If your licence or star rating was based on a higher staffing standard, use that figure. If unsure, ask the council. Do not ask an AI tool.
- Run the prompt below with its brackets left as they are. You get back a blank daily sheet and the wording for a flag and an action note.
- Build the sheet in your own spreadsheet. Add the formula that divides booked dogs by staff on duty yourself, then test it with a few days whose answer you already know.
- Each afternoon, a named person enters tomorrow’s bookings by session and the rota, using staff initials and booking counts only, and checks the flag column.
- If a session is flagged, the licence holder decides what to do (another person on the rota, fewer bookings in that session) and records the decision on the sheet.
- Keep the sheets with your other licence records for as long as your licence says, and back them up.
The exact prompt
Write two things for a licensed dog day care business in England, [BUSINESS NAME]. 1. A blank daily staffing sheet with columns: date, session ([SESSION TIMES CHOSEN BY THE LICENCE HOLDER]), dogs booked (number), dogs with extra needs noted by the licence holder (number), staff on duty (initials), staff count (number), dogs per staff member (left empty for the licence holder’s own formula), the figure from the licence conditions ([FIGURE COPIED FROM THE LICENCE OR GUIDANCE]), flag (yes or no), action decided, decided by ([ROLE]). Leave fourteen rows empty. 2. A one-line flag message and a short action note template: Session [SESSION] on [DATE] needs review: [REASON]. Action decided: [ACTION]. Decided by [ROLE] at [TIME]. Do not fill in any figure, do not calculate anything, and do not say whether any staffing level is enough. RULES FOR THIS CHAT: I will give you only my own business wording, headings, dates and rules that I have typed in, and text I have copied from official guidance or my licence. I will not give you, and you must not ask for, any dog owner’s name, address, phone number, email or emergency contact, any dog’s name, microchip number, medical, behaviour, vaccination, insurance or vet details, any staff name, or any payment detail. Use the blanks in square brackets exactly as I give them. Do not invent rules, ratios, times, treatments, procedures, ratings or facts about any dog, person, vet or council, and do not say what is enough, safe, required, compliant or legal. Do not give veterinary, welfare, safety, legal or licensing advice, do not say whether any dog is fit to attend or mix, and do not do any arithmetic. Where something is missing write [FOR THE LICENCE HOLDER TO COMPLETE]. Everything you write is a draft that a named person will check before it is used.
✓ Check before you send
- The staffing figure on the sheet is copied from your licence conditions or the Defra guidance; the AI tool supplied none.
- The dogs-per-staff column is your own spreadsheet formula, tested with days whose answer you already knew.
- Every flagged session has a decision and a name against it, made by the licence holder, not by the sheet.
- Only booking counts and staff initials are on the sheet, and no owner, dog or staff detail was typed into the AI tool.
- The sheets are kept and backed up with your other licence records.
UK notes extra
- England: Defra’s statutory guidance for dog day care says “Each member of staff should have 10 dogs or less to care for.” and, as an optional higher standard, “There must be at least one full-time member of staff per 8 dogs.” It also tells inspectors: “If welfare standards are not being met, consider if staffing levels are too low.” This job states no staffing rule of its own: read the guidance and your licence conditions. GOV.UK (Defra): dog day care licensing, statutory guidance for local authorities (England).
- England: kennel boarding and home boarding have their own Defra statutory guidance with their own staffing figures: copy the figures for your activity from that guidance and from your licence. GOV.UK (Defra): dog kennel boarding licensing, statutory guidance for local authorities (England). GOV.UK (Defra): home boarding for dogs licensing, statutory guidance for local authorities (England).
- England: Liverpool City Council’s page says “One member of staff for 10 dogs. For a higher rating, one member of staff for 8 dogs.” That is one council’s page; check your own council’s. Liverpool City Council: dog day care licence (England; one council’s page).
- England: a 2022 local news report says a council licensing committee found that “the staff to animal ratio was exceeded on the date of the incident” at a day care; in 2025 another council announced that it had revoked a day care licence. Both are examples, not rules. Lancs Live: report of a council licensing committee finding at a dog day care, 6 August 2022 (local news). Hyndburn Borough Council: revocation of a dog day care licence, statement, 5 August 2025 (England).
- Jurisdiction: the licence items in this job are England only, under the 2018 animal activities licensing regulations and Defra’s statutory guidance. Wales, Scotland and Northern Ireland license dog boarding and day care differently: ask your council and do not rely on this page. If you look after dogs in your own home, check with your council which licence applies to you.