Explain deposits or card-on-file clearly at booking
Clients are more relaxed about deposits when they know how they work and when they get them back. Clear wording cuts questions and no-shows.
Steps
- Check how your booking app takes deposits or card details, and its fees.
- Decide amounts and when deposits are refunded, moved or kept.
- Run the prompt below.
- Paste it into your booking page and confirmation emails.
The exact prompt
Write booking-page wording (under 120 words) for a [UK] beauty business explaining [a deposit of £X / card details held securely by our booking app]. Cover: why we ask, it comes off the final price, when it's refunded or moved [notice], when it's kept [policy]. Plus an FAQ answer (under 60 words) to "why do I need to pay a deposit?". Friendly and clear. Use ONLY my terms. Never ask for card details by message.
✓ Check before you send
- Card details only go through your booking app or payment provider.
- Terms match your policy.
- Clients see it before paying.