Cut no-shows and fill gaps from a short-notice list
No-shows and late cancellations leave expensive empty chairs. Clear policy messages and a short-notice list of patients who want earlier slots help fill them.
Steps
- Agree your policy for missed appointments.
- Run the prompt below.
- Keep a short-notice list of patients who opted in.
- Text the list when a slot opens.
The exact prompt
Write for a [UK] dental practice: 1. A missed-appointment policy summary (under 100 words). 2. A message after a first missed appointment (under 60 words), kind. 3. A short-notice slot message (under 40 words) to patients on our list: first to reply gets [time]. Use ONLY my policy: [paste]. No threats.
✓ Check before you send
- Policy is fair and published.
- Only opted-in patients get short-notice texts.
- Vulnerable patients are treated with discretion.
UK notes extra
- Patient data is special category data; keep it out of public AI tools. ICO advice for small organisations.