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Job 2 of 16ChatGPTGeminiWhatsApp Business

Explain matting and a shave-down without upsetting the owner

Owners can feel judged when their dog needs shaving. A kind, clear message keeps the dog comfortable and the owner coming back.

Time: 3 minutesTool cost: you can start with a free AI tool

A free AI chat tool, then WhatsApp, text or email

Steps

Note what you found: where, how severe, and what you recommend.
Paste with the prompt below.
Send it before you start, and get their go-ahead in writing.

The exact prompt

Copy, paste, then fill in the [brackets]

Write a kind message from a [UK] dog groomer to an owner about matting.
Dog: [name, breed]. Found: [e.g. tight matting behind ears and on legs, close to the skin].
Recommendation: [e.g. short clip all over for comfort; brushing out would be painful and stressful].
Price change: [£ or none].
Under 100 words. No blame. Explain it's for comfort and welfare, mention the coat will grow back, and ask them to reply "OK to go ahead". Offer a brushing tip for the future.

✓ Check before you send

You have their written OK before you start.
Any price change is clear.
The welfare reasoning is accurate.

UK notes extra

Welfare comes first. The Defra dog welfare code explains owners' and keepers' duties. GOV.UK: code of practice for the welfare of dogs.

Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑

More AI jobs for dog groomers

Write a booking, no-show and late pick-up policy
Get matting consent at check-in, before you start
Create a pet intake and consent form (subscribers)
Send breed-specific coat care tips after each groom (subscribers)
Turn before-and-after groom photos into posts that book (subscribers)
Build a price list by breed and coat (subscribers)
Explain the extra time and fee for a matted coat (subscribers)

See all 16 jobs in the dog groomers playbook →

The full playbook

Unlock the other 13 dog groomers jobs

Every job has the full steps, the exact prompt, a check-before-you-send list and optional UK notes. We keep adding new jobs and new niches, and re-checking existing jobs, while you subscribe. Monthly, cancel anytime, instant access, no password.

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