Job 10 of 19 · Outline

Ask a few questions before you drive out, and explain your call-out fee

The problem

A wasted trip to a price shopper costs you fuel and an hour. Four good questions and a clear fee explanation filter out most of them politely.

What AI does

AI drafts a short pre-screening message and a clear explanation of your call-out fee, from your own fee rules. You ask the questions first and only arrange a visit once they're answered.

Time

Time: 20 minutes to set upTools: ChatGPT, WhatsApp Business

The steps, in short

  1. Decide your call-out fee, what it covers and how it's treated if the job goes ahead.
  2. Have AI draft a short screening message and a fee explanation.
  3. Save both as saved replies.
  4. Ask the questions first, and arrange a visit only once they're answered.

A short sample prompt

I'm a plumber in [nation]. Draft a short message asking new enquiries a few questions before a visit, and a brief, confident explanation of my call-out fee: [fee rules].

In the full playbook

  • 4 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (3 points)
  • UK notes with official sources
The full playbook

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