Job 12 of 19 · Outline

Write a clear "not included" list and a price-change message

The problem

Rotten floorboards and seized fittings turn a fair quote into a row. Agreeing exclusions upfront, and changes in writing, keeps you paid and the customer on side.

What AI does

AI drafts a standard 'not included' section for your quotes and a clear message for when a price changes mid-job. Extra work waits until the customer has agreed in writing.

Time

Time: About 10 minutes once, then 2 minutes per jobTools: ChatGPT, Copilot

The steps, in short

  1. List the things that usually change your price.
  2. Have AI draft a standard 'not included' section.
  3. When a job changes, have AI draft a short change message.
  4. Get a written yes before carrying on.

A short sample prompt

I'm a plumber in [nation]. Draft a short 'not included' section for my quotes from these common issues: [list]. Then draft a polite message asking a customer to approve extra work: [details].

In the full playbook

  • 4 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (3 points)
  • UK notes with official sources
The full playbook

Unlock the other 16 plumbers jobs

Every job has the full steps, the exact prompt, a check-before-you-send list and optional UK notes. We keep adding new jobs and new niches, and re-checking existing jobs, while you subscribe. Monthly, cancel anytime, instant access, no password.

Just plumbers

£5 a month

Every job in plumbers, including its agent playbooks, plus the updates we make to it.

Subscribe · £5/mo

3 niches

£12.99 a month

Starts with plumbers; you pick the other two (or swap later) on your account page.

Subscribe · £12.99/mo

All niches

£19.99 a month

All 81 niches, and every new one we add. Or £149 a year: save £90.88.

Subscribe · £19.99/mo or £149 a year (save £90.88)

Cancel anytime. One click in Stripe's billing page, no emails or phone calls: how to cancel.

Pay securely with Stripe. Prices include any VAT. Digital content: at checkout you ask for instant access and agree you lose the 14-day right to cancel once it starts. Terms · Privacy · Pricing · Already subscribed? Sign in

More jobs for plumbers

See all 19 jobs in the plumbers playbook →