Write a clear "not included" list and a price-change message
The problem
Rotten floorboards and seized fittings turn a fair quote into a row. Agreeing exclusions upfront, and changes in writing, keeps you paid and the customer on side.
What AI does
AI drafts a standard 'not included' section for your quotes and a clear message for when a price changes mid-job. Extra work waits until the customer has agreed in writing.
Time
The steps, in short
- List the things that usually change your price.
- Have AI draft a standard 'not included' section.
- When a job changes, have AI draft a short change message.
- Get a written yes before carrying on.
A short sample prompt
I'm a plumber in [nation]. Draft a short 'not included' section for my quotes from these common issues: [list]. Then draft a polite message asking a customer to approve extra work: [details].
In the full playbook
- 4 steps in full
- The exact prompt to copy
- A check-before-you-send list (3 points)
- UK notes with official sources