Write a plain-English warranty and callback policy
The problem
When a drip appears a month later, a clear policy settles whether it's your work, a new fault or a failed part, before tempers rise.
What AI does
AI turns your own terms into a clear policy on warranties and return visits. You check it against customers' legal rights in your nation, which your policy can add to but never reduce.
Time
The steps, in short
- Decide your terms on labour, parts and exclusions.
- Have AI draft a plain-English policy.
- Check it against the official guidance on consumer rights for your nation.
- Add it to quotes and your website, and get professional advice if it matters a lot.
A short sample prompt
I run a plumbing business in [nation]. Turn my terms below into a short, clear policy on warranties and return visits that doesn't limit customers' legal rights. Terms: [paste]
In the full playbook
- 4 steps in full
- The exact prompt to copy
- A check-before-you-send list (3 points)
- UK notes with official sources