Job 15 of 19 · Outline

Set payment terms in your first-clean message

The problem

Unpaid cleans often start with a customer you've not dealt with before who didn't know when to pay. Saying "payment on the day for the first clean" in the first message, kindly, saves the awkward chase later.

What AI does

AI drafts a short confirmation message for a new customer's first clean, setting out the date, price and how payment works on the day. The payment rules are yours.

Time

Time: About 10 minutes onceTools: ChatGPT, Gemini

The steps, in short

  1. Decide your payment rule for first cleans and for regulars.
  2. Note the ways customers can pay on the day.
  3. Have AI draft a short confirmation message.
  4. Save it as a shortcut, ready for each new booking.

A short sample prompt

I'm a window cleaner in [nation]. Draft a brief, friendly message confirming a new customer's first clean on [date] at [amount], with payment due that day by [methods].

In the full playbook

  • 4 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (3 points)
  • UK notes with official sources
The full playbook

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