Write a price-increase notice your customers will accept
Many cleaners put it off because they dread the replies, then sit on a round that no longer pays. A short, kind notice with the new price, the date and the reason, sent in good time, makes the change easier for everyone.
Steps
- Work out the new price per clean for each group of customers (for example small terraces, semis, detached, conservatories). Write it as a list. The prices are yours; AI should not pick them.
- Decide the notice you'll give and the date it starts. Look at your diary so no customer gets a rise before their next clean.
- Paste the list and the prompt below. Ask for a text-length version and a longer email version.
- If you like, include the yearly difference as a line (for example "about £X more across the year"). Some owners find a small rise looks smaller that way; others skip it. Pick what suits your customers.
- Send it from your own phone in a few batches, so you can answer replies the same day. Note anyone who objects and decide yourself whether to hold their price or let them go.
The exact prompt
I'm a UK window cleaner with a round of about [number] houses. Write a price-increase notice to regular customers. New prices from [date]: [list by house type]. Notice given: [x weeks]. Reason, in my words: [e.g. fuel, insurance, kit costs]. Write two versions: a text under 50 words and an email under 120 words. Friendly, plain, no apology and no waffle. Say the price per clean, the date it starts, and thank them for their custom. [Optional: include the yearly difference in one line.] Use ONLY my figures. Don't invent reasons or claims about other cleaners' prices.
✓ Check before you send
- Every price and date matches your list, and no customer is charged the new price before the date.
- The notice period fits any agreement or direct debit terms you have with the customer.
- It doesn't blame customers or run down other cleaners.
UK notes extra
- If you have a written agreement with a customer, check any price-change term is fair. CMA: unfair contract terms guidance.