Reply when a regular says another cleaner offered a lower price

The problem

Losing a customer you've cleaned for years over a few pounds hurts, but matching every lower price drains the round. A thoughtful reply that thanks them, explains what's included and leaves the decision with them gives you the best chance of keeping the customer and lets the rest go with goodwill.

What AI does

AI drafts a warm reply for a regular who has been offered a lower price, setting out what your clean includes and any loyalty offer you've chosen. If they leave, you part on good terms.

Time

The steps, in short

1. Decide whether to offer a loyalty discount.
2. Note the extras and reliability you offer that a lower price may not include.
3. Have AI draft a warm reply and read it before sending.
4. Send it or ring instead, and part on good terms if they go.

A short sample prompt

I'm a window cleaner in [nation]. Draft a warm reply to a long-standing customer offered a lower price elsewhere. My price: [amount] for [what's included]. Loyalty offer: [offer or none]. No digs.