Job 6 of 16 · Outline

Write a plain-English maintenance agreement

The problem

Regular customers argue about skipped visits, weather and what's "included" when nothing is written down. A plain-English agreement settles it before the first cut.

What AI does

AI turns the way you already run regular visits into a short, plain-English agreement for customers, and lists points you may want to take legal advice on. Whether a term is fair is for you to judge against the official guidance.

Time

Time: 15 minutesTools: ChatGPT, Gemini

The steps, in short

  1. Write down how your regular visits really work, including weather, cancellations, payment and notice.
  2. Have AI turn your notes into a short agreement in plain English.
  3. Compare it with the UK's official guidance on unfair contract terms and take out any term that favours only you.
  4. Save it as a template and get each customer's agreement in writing before you start.

A short sample prompt

I'm a gardener in the UK. Turn my working rules below into a short, plain-English maintenance agreement for regular customers. Use only my rules and add none of your own. Then list any points I might take legal advice on. My rules: [paste]

In the full playbook

  • 5 steps in full
  • The exact prompt to copy
  • A check-before-you-send list (4 points)
  • UK notes with official sources
The full playbook

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