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From the AI playbook for hairdressers and salons

New to AI? You don't need to learn anything first. Follow the steps below: open the tool, paste the prompt, fill in the [brackets], then check the result before you use or send it. See also how to use AI at work, for beginners.

Job 1 of 16ChatGPTGeminiCopilot

Write a clear, fair booking and no-show policy

A clear policy, shown before people book, cuts no-shows and awkward conversations.

Time: About 10 minutesTool cost: you can start with a free AI tool

A free AI chat tool (ChatGPT, Gemini or Copilot)

Steps

  1. Decide your rules first: deposit or not, how much notice to cancel, what happens with late arrivals and no-shows.
  2. Paste the prompt below into your AI tool with your rules filled in.
  3. Read the result carefully. Remove anything you didn't ask for.
  4. Put the policy on your booking page or app, in your Instagram highlights and on your website, so clients see it before they book.

The exact prompt

Copy, paste, then fill in the [brackets]
Write a short, friendly booking and cancellation policy for a [UK] hair salon.
Plain [British] English, under 200 words, with short headings.
Use ONLY these rules (don't invent extra fees or rules):
- Deposit: [e.g. £10 for appointments over 1 hour, taken when booking]
- Cancellation notice: [e.g. 48 hours to move or cancel and keep your deposit]
- Late arrival: [e.g. more than 15 minutes late we may need to shorten or rebook]
- No-show: [e.g. deposit kept]
- Colour clients: [e.g. patch test needed before first colour appointment]
Tone: warm and fair, not telling-off. End with how to contact us: [phone / Instagram / email].

✓ Check before you send

  • Every rule matches what you decided, with no extra fees added.
  • The fees are reasonable and clearly explained.
  • Clients will see it before they pay a deposit.

UK notes extra

  • Terms must be fair and made clear to clients upfront. Unfair or hidden terms may not be enforceable under the Consumer Rights Act 2015. CMA guidance on unfair contract terms.
  • If you take deposits online, explain the refund rules in the booking flow, not only in small print.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑

More AI jobs for hairdressers and salons

  • Turn colour consultation notes into a clear quote and plan
  • Ask for a deposit when clients book by text or DM
  • Turn this week's photos into a week of Instagram posts (subscribers)
  • Write aftercare and rebooking messages you can reuse (subscribers)
  • Reply to salon reviews, including the unhappy ones (subscribers)
  • Charge a missed-appointment fee to a regular, without losing them (subscribers)
  • Make a 30-day plan to build your client list (subscribers)

See all 16 jobs in the hairdressers and salons playbook → · AI agent playbooks for hairdressers and salons →

The full playbook

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