From the AI playbook for hairdressers and salons

New to AI? You don't need to learn anything first. Follow the steps below: open the tool, paste the prompt, fill in the [brackets], then check the result before you use or send it. See also how to use AI at work, for beginners.

Job 6 of 16ChatGPTWhatsApp BusinessInstagram

Ask for a deposit when clients book by text or DM

Clients who book by message are the easiest to lose to a no-show. A friendly deposit request with a payment link protects your chair time.

Time: 15 minutes onceTool cost: you can start with a free AI tool

A free AI chat tool, then save the message as a quick reply in WhatsApp Business or Instagram

Steps

Decide your deposit rules: which services, how much, how to pay, and when it's refunded or kept.
Run the prompt below.
Save it as a quick reply (in WhatsApp Business: Settings, then Business tools, then Quick replies).
Only confirm the booking once the deposit has arrived.

The exact prompt

Copy, paste, then fill in the [brackets]

Write a friendly message (under 80 words) from a [UK] hairdresser asking a client who booked by message to pay a deposit.
Details: [service], [date and time], deposit [£], pay by [payment link / bank transfer], within [24 hours] to secure the slot.
Say briefly what happens to the deposit if they cancel with [48 hours]' notice or more (refunded or moved) and with less notice (kept).
Warm, not stern. Use ONLY my policy.

✓ Check before you send

Amounts and notice periods match your written policy.
Clients see the policy before they pay.
You don't ask for card details by message. Use a proper payment link.

UK notes extra

Deposit and cancellation terms must be fair and clear. CMA: unfair contract terms guidance.

Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑

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See all 16 jobs in the hairdressers and salons playbook → · AI agent playbooks for hairdressers and salons →

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