AI by NicheJob 3 of 19ChatGPTGeminiCopilot
Chase a late invoice politely (without the awkwardness)
A late payer may just need a clear, polite nudge. AI helps you write firm-but-friendly messages quickly.
Time: About 3 minutesTool cost: you can start with a free AI tool
Steps
- Note the invoice number, amount, date it was due, and how they can pay. Leave out the customer's full name and address.
- Paste the prompt below into your AI tool with those details and choose the stage: first reminder, second reminder or final reminder.
- Read it, adjust the tone to suit the customer, and send it by email or text.
- Keep a note of when you sent each reminder.
The exact prompt
Write a [first / second / final] payment reminder from a [UK] plumbing business to a customer. Plain [British] English, polite and clear, under 100 words. Suitable for email or text message. Include: invoice number [INV-000], amount [£000], original due date [date], how to pay [bank transfer details / payment link]. First reminder: assume they forgot. Second: a bit firmer, ask them to confirm a payment date. Final: firm and factual, say what happens next ONLY as: [what you will actually do next]. Do not threaten anything not listed. Do not mention interest or legal action unless I say so.
✓ Check before you send
- The amount, invoice number and dates are right.
- It only mentions next steps you will actually take.
- The tone fits the customer. A regular customer may just need the first reminder.
UK notes extra
- For business customers (not homeowners), you can usually claim statutory interest and compensation on late payments. GOV.UK: late commercial payments.
- With homeowners, keep it polite and factual. Repeated pressure or threats can be unlawful. If a debt stays unpaid, see GOV.UK: make a court claim for money.
Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑