Send a text back to every call you miss on a job

Urgent callers rarely leave a voicemail. They ring the next plumber. A quick text back keeps the job yours while your hands are full.

A free AI chat tool to write the messages, then WhatsApp Business quick replies and away message (free), or your phone's auto-reply

Steps

1. Write down your working hours, your area, and what you do and don't cover (for example, no gas work if you're not Gas Safe registered).
2. Run the prompt below to write three short replies: during a job, after hours, and a follow-up asking for details.
3. In WhatsApp Business, go to Settings, then Business tools, then Quick replies, and save each one with a shortcut like /onjob. Set the after-hours one as your away message.
4. When you finish the job, call back anyone who replied. The text holds the job; it doesn't replace the call.

The exact prompt

Write three short text replies for a [UK] plumber who missed a call because they were on a job. Each under 60 words, friendly and plain [British] English.
1. During working hours: sorry I missed you, I'm on a job, I'll call back by [time]. Ask them to reply with their postcode, what the problem is, and a photo if they can.
2. After hours ([hours]): we're closed, our emergency policy is [policy and call-out rate, or "we don't do out-of-hours work"], otherwise we'll call back from [time].
3. Both must say: if you smell gas, call the National Gas Emergency number [0800 111 999 in Great Britain] now, not us.
Don't promise arrival times or prices I haven't given. Sign off [name, business].