From the AI playbook for therapists and counsellors

New to AI? You don't need to learn anything first. Follow the steps below: open the tool, paste the prompt, fill in the [brackets], then check the result before you use or send it. See also how to use AI at work, for beginners.

Job 6 of 16ChatGPTGemini

Follow up consultation requests that don't book

Many people reach out for therapy and then go quiet, often because it's hard to take the next step. One gentle follow-up respects their pace and keeps the door open.

Time: 15 minutesTool cost: you can start with a free AI tool

A free AI chat tool (ChatGPT, Gemini, Copilot or Claude)

Steps

Wait 3–5 days after the enquiry.
Run the prompt below.
Check it includes current crisis signposting.
Send it once, and don't chase again.

The exact prompt

Copy, paste, then fill in the [brackets]

Write a gentle follow-up (under 70 words) to someone who asked about a consultation: no pressure, how to book, and a crisis line reminder.
No therapeutic content.

✓ Check before you send

One follow-up only.
Crisis signposting is current.
No client names or clinical details pasted.

UK notes extra

BACP: Ethical Framework.
For crisis wording: Samaritans are free on 116 123, any time. In an emergency, call 999.

Last reviewed Oct 2026. Free tools change. If a screen looks different, the steps still apply.Back to top ↑

More AI jobs for therapists and counsellors

Reply to new enquiries with a kind, boundaried template
Write a clear cancellation policy for your client agreement
Write a warm, clear "about and approach" page (subscribers)
Structure a CPD reflection from a course you attended (subscribers)
Draft a general wellbeing article or newsletter (subscribers)
Keep a simple enquiry log (subscribers)
Contact a client who has stopped replying (subscribers)

See all 16 jobs in the therapists and counsellors playbook →

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