Write your minimum-stay and gap-night rules as a one-page rule sheet
Many hosts keep their rules in their heads: no one-night stays on weekends, fill a two-night gap only at a lower price. The result is inconsistent replies and empty nights you meant to fill. Written down in one page, the rules make every booking decision faster and easier to defend.
Steps
- Look at the last year of bookings: gaps, short stays, peak weeks, cancellations. Note what happened yourself.
- Decide your rules: minimum stay by season and day, how you treat gap nights, check-in days and who you'll refuse.
- Paste your rules and a few example gaps with the prompt below. Ask for a one-page rule sheet and short replies for common requests.
- Test the sheet against three recent enquiries and see whether the answer is clear.
- Review the rules each season.
The exact prompt
I'm a UK holiday let host. Turn my rules below into a clear one-page rule sheet, then write three short guest replies. Rules: [minimum stay by season/day, gap-night rule, check-in days, what I'll refuse and why]. Replies (each under 50 words): 1) a request for a one-night stay that doesn't fit my rules, 2) a request to shorten a minimum stay, 3) a request to arrive a day early. Friendly and clear. Don't suggest prices, don't invent rules and don't mention demand or occupancy figures.
✓ Check before you send
- The rules are ones you'll really apply.
- Replies don't promise anything you haven't decided.
- Your listing and booking-site settings match the sheet.
- You've checked the sheet against real past enquiries.
UK notes extra
- Prices and conditions in your listing must be clear and honest, including all charges. CMA: what businesses need to know about unfair commercial practices.
- Terms that limit changes or cancellations need to be fair. CMA: unfair contract terms guidance.